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WELCOME TO COMMON EUROPE CONGRESS 2025

Common Europe, in collaboration with Common Sweden, is delighted to be holding its annual flagship event, Common Europe Congress, in the friendly city of Gothenburg offering extensive education, networking and relaxation opportunities.
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The optimal maintenance approach for your Power environment
Tuesday June 3, 2025 15:00 - 15:25 CEST
12 - R7

Join in for a discussion on the capabilities from IBM Technology Lifecycle Services. How we leverage AI enhanced support both for self-service and for faster resolution times. How to leverage the call home capabilities and how that functionality can ensure your system is maintained seamlessly with minimal downtime. We will open up the floor for a discussion on committed service levels, the benefits of a technical account manager and anything else you would like to discuss and highlight around IBM maintenance.
Speakers
avatar for Denis Masic

Denis Masic

IBM
My original formal background is computer science, so worked as a SW engineer, but at some point in my career I've moved to management and also completed an MBA.
Within IBM I made my career out of maintenance services business (aka TLS), currently responsible for Premium support d... Read More →
Sponsor speakers
avatar for Lisa Stampe

Lisa Stampe

Leader of Power Support Product Management, IBM
Tuesday June 3, 2025 15:00 - 15:25 CEST
12 - R7

Attendees (10)


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